Employee Experience Roundup: Improve Employee Experience With Consumer-Centric HR

November 20, 2018by Shona LepisThe EX Roundup

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Welcome to our weekly hand-curated roundup of articles and resources, guidance and inspiration for those who have a role and responsibility in shaping the employee experience. We include a variety of sources and topics ranging from Employer Branding, Content, Employee Communications & Campaigns, Recruitment Marketing, and workplace culture.

In this week’s EX Roundup, read about how to Improve employee experience with consumer-centric HR, listen to the HR studio podcast on how to build a strong culture, and learn how to use multimedia content to boost your reach to employees, plus more.

What we’re grateful for: Celebrating Thanksgiving at Vignette — Vignette
As we approach Thanksgiving, we wanted take the time to pause and reflect on what we’re grateful for. It is a privilege to do what we do. We’re a special kind of agency — an employee experience agency, we help organizations focus on what’s most important to them: the people who make up every company. We spend at least a third of our waking hours at work (and some of us much more than that, you know who you are). We asked a few Vignetters what they’re grateful for, not only this week but all year long. Cheers to a Thanksgiving table filled with laughter, good eats, and good company. And thanks for letting us do what we do.

Improve Employee Experience With Consumer-Centric HR— Gartner By, Jackie Wiles
“To drive both performance and productivity in the digital age, HR needs a consumer-centric mindset and approach to employee experience. To drive both performance and productivity in the digital age, HR needs a consumer-centric mindset and approach to employee experience.”

How to Build a Strong Culture — HRStudio Podcast
“Just aired on HR Studio Podcast – Scott Overcarsh returns to share more on the culture at Chick-fil-A. He offers advice to HR Leaders who are seeking evidence that employee-centric leadership, policies, and programs can yield improved results.”

How We Designed a Studio Space That Reflects Our Values IDEO
“At IDEO, our values are the guideposts for everything that we do. And that commitment extends to our office spaces. As our London studio looked to create its new home, we envisioned an environment that embodies design and innovation, serves as a hub to welcome clients and visitors, and sets a tone for our employees to do their best work. And, as designers who work on projects that help shape the future, we also wanted to be sure that the design would be flexible enough to fit our needs and work for years to come.”

Why HR Teams should Recognise and Reward a ‘Mission-Centric’ Work Ethic — HRZone
“Academic research highlights the need for HR departments to focus on the positive impact individuals can have on an organisation when they are genuinely motivated by its central mission.”

Beyond the written word: Use Multimedia Content to Boost Your Reach — Guide by Poppulo
“It’s only a short few years since communicating with employees was – apart from Town Halls and assorted events – all about the written word: notice board posters, emails, word documents, etc. But these days the digital-savvy, multi-generational, workforce expects a lot more from their employer. They want choice as to when, where and how they consume messages. It has never been easier to create and deliver messages that resonate with all your audiences, using so many different media. We take you through some of them here”

Shona Lepis

Shona is responsible for Vignette’s marketing practice, covering everything from agency brand aesthetics to positioning, managing the agency’s web and social presence, content marketing/blog, and supports business development’s needs. Shona began her career as a designer, managing a boutique design studio that specialized in hand-crafted brand identities for clients in both the US and Europe. She worked with clients to transform their vision into reality with creative solutions from brand identity to custom website design, digital marketing, and print collateral. Shona’s experiences as a creative influences her approach to marketing, using data-driven methodologies to deliver authentic brand experiences. Shona is an active member of the Portland design community and has served on the board as Communications Director of the Portland chapter of AIGA and a founding member of Branding Salon, a consortium of brand, design, development and marketing professionals.