Our weekly hand-curated Employee Experience roundup features articles and resources, guidance, and inspiration for those who have a role and responsibility in shaping the employee experience. We include a variety of sources and topics ranging from internal communications, employer branding, content, employee communications & campaigns, HR trends, and workplace culture.
In this week’s Employee Experience Roundup, watch a TED Talk on 8 lessons on building a company people enjoy working for. Smart, simple, direct advice from Patty McCord who served as chief talent officer of Netflix and helped create the Netflix Culture Deck. Also, read about the 2019 State of the Sector—The Definitive Global Survey of the Internal Communication and Employee Engagement Landscape, plus more.
8 lessons on building a company people enjoy working for — TED Talk, Patty McCord @TEDTalks @pattymccord1
“Most companies operate on a set of policies: mandated vacation days, travel guidelines, standard work hours, annual goals. But what happens when a company looks less to control and more to trust? Patty McCord, the iconic former chief talent officer at Netflix, shares the key insights that led her to toss the handbook out the window.”
State of the Sector 2019 — Gatehouse @gatehousegroup
“State of the Sector is the definitive survey of the internal communication and employee engagement landscape, informed by responses from thousands of leading practitioners around the world. With a focus on all things IC – including careers, budgets and working practices – you’ll gain a real insight into what’s working inside other organisations, current trends and the latest channels, enabling you to benchmark against others.”
Why leaders should never underestimate the power of face-to-face communication — Poppulo, By Saskia Jones @PoppuloSays @saskiahjones1
“For all of the beauty of technology and all the things we’ve helped facilitate over the years, nothing yet replaces human interaction,” Apple CEO Tim Cook told the Wall Street Journal. If your role is to help leaders communicate, there is one thing you cannot ignore. The immense importance of face-to-face communication. Seems obvious? It is. But despite this, you may be increasingly asked to create a new employee app, a video or send out an all staff email. These all have their place, but not at the expense of building connections with staff in person.”
The end of the beginning for Internal Comms — Happeo, By Mike Klein @mklein818 @HappeoHQ
“This is the second in a six-part series of research performed by one of Internal Communications’ most recognizable veterans: Mike Klein. Internal Communications is going to go away – at least the version we’ve known for the past two decades. Simply put, more and more initiatives, processes, practices and technologies will need bona fide Internal Communication support and integration into larger streams of business activity. This demand will likely overwhelm the capacity of today’s IC functions and practitioners to support them.”
How to Communicate Changes Big and Small — Internal Comms Procast, interview with Rachel Miller @AllthingsIC @InternalCommPro
“How effective are your change comms? Whether you’re facing large or small organisational changes, the need to communicate well is paramount. Today I’ve been featured on the Internal Comms Procast talking about the best ways to communicate change. Topics I discussed with the show host Barry include the need to have a strategic approach to your internal comms and the importance of knowing how your business as usual comms work. I’ve also revealed why listening and stakeholder mapping can aid your change comms and shared my top planning tip.”
Why CIOs Should Care About Employee Communications — Social Chorus, Culture Comms & Cocktails Podcast, By Chuck Gose @SocialChorus @chuckgose
“Culture, Comms, & Cocktails is a new podcast where internal communications is served straight up. I’m your host, Chuck Gose, strategic advisor at SocialChorus. Over cocktails, I’ll introduce you to the latest ideas in corporate culture and real-world examples of how to engage employees with the best workplace communications programs. Today, I’m excited to present Susan Gerock, CIO at Washington REIT, as our expert guest.
Susan has more than 22 years of management and information technology experience in commercial real estate, manufacturing, and retail. Prior to joining Washington REIT, she held various roles at Corporate Office Properties Trust; her most recent position was senior vice president and Chief Information Officer.”